📌 1. Introduction

Welcome to Homenza.store! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Homenza.store if you do not agree with all the terms stated on this page.

🚚 2. Shipping & Delivery

We proudly offer nationwide delivery across Pakistan. No matter where you are, our trusted courier partners will deliver your order to your doorstep.

Standard delivery time is 3 to 7 working days. However, delivery times may vary based on location and courier delays.

💰 3. Payment Methods

Currently, we offer Cash on Delivery (COD) as our payment method. This means you can pay for your order in cash upon receiving it.

Please ensure you have the exact amount ready for the courier at the time of delivery.

📦 4. Order Processing

All orders are processed within 24 to 48 hours after confirmation. Once your order is dispatched, you will receive a tracking ID via SMS or email.

In case of any issues with your order, our support team will contact you.

🔄 5. Returns & Refunds

We offer a 3-day return policy for defective or damaged products. If you receive a faulty product, please contact us within 3 days with proof (pictures or video).

Refunds are only issued if the item is defective. Refunds may take 5 to 7 business days to process.

🔍 6. Product Information & Accuracy

We strive to provide accurate product descriptions and images. However, minor variations in color, size, and design may occur due to screen differences and manufacturer changes.

Homenza.store is not responsible for such minor discrepancies.

🔒 7. Privacy & Data Security

Your privacy is important to us. We do not share your personal information with third parties. Your data is used strictly for order processing and customer support.

🚫 8. Order Cancellation Policy

You may cancel your order before it is shipped. Once the order is dispatched, cancellation is not possible.

📢 9. Changes to Terms & Conditions

Homenza.store reserves the right to update these terms at any time. Any changes will be posted on this page.